Privacy Policy

Introduction

This Privacy Policy explains how ImgEnhancer.app ("ImgEnhancer", "we", "us", or "our") collects, uses, stores, and shares information when you use our website, AI image tools, accounts, credits, billing features, and related services.

This policy is written to describe our current service. If a feature page, checkout page, or in-product notice gives more specific information for a particular feature, that more specific notice applies to that feature.

Information We Collect

We may collect the following information:

• Account information: your name, email address, profile information received from sign-in providers such as Google, account identifiers, and authentication records.
• User content: images you upload, reference images, prompts, processing settings, generated or enhanced images, file metadata, and related job history.
• Billing information: payment provider, checkout status, subscription status, credit purchases, invoices, refunds, charge identifiers, and payment-related records. We do not store full card numbers.
• Credit and usage data: visitor credit state, account credit balances, credit grants, credit usage, tool choices, job status, queue status, and error records.
• Device and log data: IP address, browser type, operating system, device information, request logs, security events, and diagnostic data.
• Analytics data: page views, events, referrers, and product usage signals when analytics tools are enabled.
• Communication data: information you send to us when contacting support or requesting help.

How We Use Information

We use information to:

• Provide, operate, and improve ImgEnhancer.app.
• Process uploaded images, prompts, settings, and generated results.
• Create and secure accounts, sessions, credits, billing, subscriptions, and payment records.
• Detect abuse, fraud, spam, prohibited content, security risks, and technical issues.
• Provide customer support and respond to requests.
• Measure service performance, product usage, and conversion when analytics tools are enabled.
• Comply with legal, tax, accounting, dispute, and payment network obligations.

AI Image Processing

When you submit an image, prompt, reference image, or processing setting, we use that content to provide the requested AI image service. This may require sending your content and related job metadata to third-party AI infrastructure or model providers that process the job for us.

We do not use your uploaded images or generated results to train our own models unless we clearly tell you otherwise or ask for your consent. Third-party AI providers may process submitted content as needed to provide the requested service, detect abuse, enforce safety rules, maintain security, or meet their own legal obligations.

Cookies and Similar Technologies

We use cookies, local storage, and similar technologies to keep the service working and to improve it. These may include:

• Necessary cookies: visitor_id, session/auth cookies, signed auth claims, and security cookies used for sign-in, visitor credits, account security, and abuse prevention.
• Preference cookies: NEXT_LOCALE, USER_PREFERRED_LOCALE, active_theme, sidebar_state, and similar settings used to remember language and interface choices.
• Analytics storage: analytics consent state and analytics identifiers used by tools such as Google Analytics or Microsoft Clarity when enabled.
• Security tools: Cloudflare Turnstile or similar checks used to reduce spam and automated abuse when enabled.

You can manage, delete, or disable cookies in your browser settings. Some features, including sign-in, credits, checkout, language preferences, and security checks, may not work correctly without necessary cookies.

Third-Party Services

We use third-party services to run ImgEnhancer.app. Depending on which features you use, information may be processed by providers such as:

• Authentication providers, including Google sign-in.
• Payment providers, including Stripe and PayPal.
• Cloud hosting, storage, queue, security, and captcha providers, including Cloudflare services.
• Database, storage, and infrastructure providers used to store account, job, billing, and image data.
• AI model or image processing providers used to complete image jobs.
• Analytics tools, including Google Analytics and Microsoft Clarity when enabled.
• Email and support tools, including services used to send transactional or product emails.

These providers process information according to their own terms and privacy policies as well as our agreements with them where applicable.

Data Retention and Deletion

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required or allowed by law, payment rules, tax obligations, security needs, dispute handling, or backup integrity.

• Free tier users: uploaded images and generated results are generally retained for up to 24 hours.
• Paid users: uploaded images and generated results are generally retained for up to 30 days.
• Some job metadata, billing records, security logs, accounting records, and support records may be kept longer where needed for legal, operational, security, or dispute reasons.
• You can manually delete history and images where the product provides that control.
• You may contact us to request account deletion or personal data deletion. Some records may need to be retained where required for legal, tax, payment, fraud prevention, or security reasons.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to the processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy request, please contact us through the contact link below. We may need to verify your identity before responding. We will respond as required by applicable law.

International Transfers

ImgEnhancer.app and its service providers may process information in countries other than where you live. Data protection laws may differ from country to country. Where required, we use appropriate safeguards for international transfers.

Children's Privacy

ImgEnhancer.app is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Data Security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No online service can guarantee complete security, so you should also protect your account credentials and use the service carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated policy on this page or through another reasonable method. The date at the top shows when this policy was last updated.

Contact Us

If you have any questions about this Privacy Policy or want to make a privacy request, please contact us.