Common questions about credits, plans, and billing
Yes. The Free plan is available. Log in to get daily credits, and first-time signup also includes a one-time signup gift.
500/1000/2000/5000/10000. Monthly credits expire after 30 days.
Credits are charged by tool and settings: Fast AI Upscaler costs 1/4/6/20 credits per image for 1K/2K/4K/8K targets; Background Remover costs 1 credit/image; Photo Restoration costs 4 credits/image. You’ll see the cost before processing, and failed jobs are refunded.
One-time packs: 50/100/200/500/1000 credits. Purchased credits never expire.
Yes. Upgrade or switch anytime in Billing.
Cancel from your Billing settings.
Renewal/cycle info is shown in Billing.
Refund requests are reviewed case by case. Contact hello@imgenhancer.app with your order ID, account email, and reason, and our team will assist you.